Effective January 1, 2014, Aero Express and Express Calibration Services, located in Lee Summit, Missouri, will become Tel-Instruments sole USA based distributor and authorized factory repair center for our commercial product line. This excludes our military Test Sets and customers.
All USA Commercial Only sales will be channeled through Aero Express and all domestic USA based customers will get their calibration and/or repair service from Express Calibration Services.
Effective January 1, 2014, Aero Express and Express Calibration Services, located in Lee Summit, Missouri, will become Tel-Instruments sole USA based distributor and authorized factory repair center for our commercial product line.
All USA Commercial Only sales inquiries will be channeled through Aero Express and all domestic USA based commercial customers will get their calibration and/or repair service from Express Calibration Services.
This change does not apply to any Military Test Sets. All sales and servicing of Military Test will continue to be handled directly by Tel-Instrument Electronics Corp and our authorized overseas distributors.
This new change only applies to our USA based Commercial Customers. The Commercial products covered include the following models only:
TR-220 Multifunction Test Set
TR-210 Multifunction Test Set
T-36C COMM/NAV Test Set
T-30D Navigation Test Set
T-49 Series of Test Sets
Our intention is to give our commercial customers a higher level of sales, service and support and we feel very strongly that our partnership with both Aero Express and Express Calibration Services will accomplish that goal. If you have any question please do not hesitate to contact Aero Express or Tel-Instruments Customer Service Departments to get the answers you need.
For calibration and repair of our commercial product line, if you are a USA based company, please ship your units to the address below for repair and calibration.
After January 1, 2014, all units shipped from USA based locations to Tel-instruments will be forwarded to Express Calibration Services for repair and/or calibration. The turn time to calibrate and repair your units will be reduced by sending units directly to the following address:
Express Calibration Services
1803-5 SW Market Street
Lee Summit, MO 64082